YOUR DATA, YOUR CHOICE
Request data deletion.
You can ask Qeematrix to delete a homeowner signup, social-sign-in profile or vendor application.
Last updated 5 August 2026
How to submit a request
- Email support@qeematrix.com with the subject “Delete my Qeematrix data”.
- Send the request from the email address used with Qeematrix.
- Tell us whether the request covers a homeowner account, vendor application, or both.
We may ask for limited additional information to verify that the request belongs to you. Do not send passwords or identity documents unless Qeematrix specifically explains why they are necessary.
What happens next
After verification, we will delete or anonymise the relevant account, contact and project information unless a limited record must be retained for security, legal compliance or dispute resolution. If an approved vendor listing is public, it will be removed from the marketplace as part of the completed request.
Clear browser-only project data
Some saved project selections are stored only in your browser. You can remove them by clearing site data for qeematrix.com in your browser settings. Signing out removes the secure Qeematrix session cookie but does not automatically delete the database record; use the email process above for permanent deletion.